Refund policy

Returns & Refunds Policy — Alpine Blankets

At Alpine Blankets, we want you to be completely satisfied with your purchase. Please review our policy below.

How to Request a Return or Refund

• Customers must contact us within 14 days of receiving their order.
• Email customerservice@alpineblankets.com and include your order number in the message.
• Our team will review your request and provide return instructions.

Defective or Damaged Items

• If your product arrives defective or damaged, we will cover the cost of return shipping.
• We will ship you a replacement item at no additional charge.

Non-Defective Returns

• If the item is not defective but you wish to return it, you are responsible for the return shipping costs.
• A 20% restocking fee will be deducted from your refund.

Refunds

• Refunds will be issued to your original payment method once the returned item is received and inspected.
• Shipping charges (if any) are non-refundable.

Exclusions

• Items returned without prior authorization may not be accepted.
• Returned products must be in their original condition and packaging.